Shipping
Shipping Policy
Last updated: 26 September 2026
Shipping costs
Shipping costs depend on the country your order is shipped to. You will always see them at checkout before you pay.
| Destination | Shipping costs | Free shipping from |
|---|---|---|
| Netherlands | €6.95 | €50 |
| Belgium | €8.95 | €50 |
| Other EU countries (see below) | €8.95 | €100 |
| United States | €12.95 | €150 |
The e-book is a digital product. You don't pay shipping costs for it; you receive it digitally after your purchase.
Where we ship to
We ship to the Netherlands, Belgium, the United States and the following EU countries: Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Processing time
Orders received on a working day (Monday to Friday) before 6:00 PM Dutch time are usually shipped the same day, and otherwise no later than the next working day. We do not ship orders on weekends or public holidays.
Delivery time
After shipping, your parcel is usually on its way for:
| Destination | Delivery time after shipping |
|---|---|
| Netherlands | 1–2 working days |
| Belgium | 1–2 working days |
| Other EU countries | 2–8 working days, depending on the country |
| United States | 7–14 working days |
To neighbouring countries such as Germany and Luxembourg, your parcel is usually delivered within 2–3 working days. To countries further away, such as Greece, Finland or Bulgaria, it can take up to 8 working days. Shipments to the United States go through customs, which sometimes takes extra time.
These are expected delivery times, not guarantees. During busy periods at the carrier, bad weather or around public holidays, delivery may take longer.
Carrier and track & trace
We ship all our parcels with DHL. As soon as your order is on its way, you will receive an email with the tracking details.
Shipping to the United States
Import duties, taxes or customs fees may apply to shipments to the United States. These are payable by the recipient, unless stated otherwise at checkout.
Damaged or lost
Did your order arrive damaged? Please contact us as soon as possible, preferably within 48 hours, with your order number and a photo. Hasn't your parcel arrived within the expected delivery time? Let us know and we will start an investigation with the carrier.
Returns
Want to return something? Please read our return and refund policy.
Contact
Coffee Brothers B.V.
Raadhuisstraat 30, 1484 EP Graft, the Netherlands
Email: info@coffee-brothers.nl
Phone: +31 85 744 4319
Available Monday to Friday from 9:00 AM to 6:00 PM. We usually reply within 24 hours.
