Shipping
Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below you will find the details of our shipping process.
Shipping Costs
Free Shipping: We offer free shipping on all orders.
Shipping Area
- Delivery Area: We currently ship within the Netherlands.
- Future Expansion: We are considering expanding our delivery areas.
Order Processing Time
- Processing Time: Orders are processed within 1-2 business days, Monday through Friday.
- Cut-off Time: Orders placed before 6:00 PM (GMT+01:00) Central European Standard Time (Amsterdam) are processed the same day; orders placed after are processed the next business day.
- No Shipping Days: Orders are not processed on weekends or public holidays.
Delivery Time
Estimated Delivery Time: Orders are usually delivered within 3-5 business days after processing, depending on the destination.
Shipping Process
Courier Services: We use reliable carriers such as DHL and FedEx for all shipments. Tracking Information: After your order has shipped, you will receive an email with tracking details.
Lost or Damaged Items
Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution. Lost Orders: If your order is lost, please contact us immediately for assistance.
Returns
Return Policy: For detailed return instructions, please refer to our Return Policy.
Contact
If you have any questions or comments about this Shipping Policy, please contact us:
Website Name: Coffee Brothers
Address: Raadhuisstraat 30, Graft, 1484 EP, Netherlands
Email Address: info@coffee-brothers.nl
Phone Number: +31857444319
Contact Form: Contact
Opening Hours: Monday to Friday: 09:00 - 18:00 (CET)
We strive to respond to your inquiries within 24 hours.
