Privacy Policy

Welcome to Coffee Brothers! We highly value the protection of your personal data. In this privacy policy, we explain which data we collect, how we use it, and what rights you have regarding your data. This policy applies to the webshop www.coffee-brothers.nl and other related services.

 

1. Who are we?

 Coffee Brothers B.V. is a registered trademark with the Benelux Office for Intellectual Property (BOIP) under number 1517484. Our webshop is accessible via www.coffee-brothers.nl and we are responsible for processing your personal data.

 

2. What data do we collect?

 When using our webshop, we may collect the following personal data:

-        Name and contact details (such as name, email address, phone number, and address);

-        Order information (such as products you purchase, payment details, and delivery address);

-        Account details (such as username and password if you create an account);

-        Communication data (such as questions you ask via our customer service);

-        Technical data (such as IP address, browser data, and device information);

-        Marketing preferences (such as whether you want to receive our newsletter).

 

3. Why do we collect your data?

-        We process your personal data for the following purposes:

-        Processing and delivering orders;

-        Managing your account;

-        Providing customer service and support;

-        Improving our webshop and services;

-        Sending marketing communications, if you have given permission;

-        Complying with legal obligations.

 

4. How long do we keep your data?

 We do not keep your personal data longer than necessary for the purposes for which they were collected, unless we are legally required to keep them longer.

 

5. Do we share your data with third parties?

 We only share your personal data with third parties if necessary for our services, such as:

-        Payment service providers;

-        Delivery services;

-        IT service providers;

-        Marketing partners (only with your permission). We never sell your data to third parties.

 

6. Cookies and tracking technologies

Our webshop uses cookies and similar technologies to improve the user experience and collect statistics. For more information, see our Cookie Policy.

 

7. Your rights

You have the right to:

-        Request access to your personal data;

-        Request correction or deletion of your data;

-        Object to certain processing;

-        Request data portability;

-        Withdraw consent (if applicable). You can submit your requests via info@coffee-brothers.nl.

 

8. Security of your data

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access.

 

9. Changes to this privacy policy

We reserve the right to change this privacy policy. The most current version is always available at www.coffee-brothers.nl.

 

10. Contact details

For questions about this privacy policy, you can contact us via:

support@coffee-brothers.nl

 

We thank you for your trust in Coffee Brothers and strive to handle your data carefully and securely.